Bartender/Trainer/Server
Bar Manager/Bartender
Corporate Trainer/Lead Server/Bartender
Corporate Trainer/Banquet Server/Bartender
Michael Moran continues an ongoing education in
Mass Communications and Public Relations.
“Restaurants are each unique, but still fundamentally the same. What skills you gained working in one restaurant will travel with you to the next. However, refining those skills is the key and you do this through exposure to many successful environments.”
“In every restaurant I’ve always had a loyal following. These “regulars” as we refer to them in the industry, follow me from one restaurant to the next and always ask for me when they come to eat. Why is this? Because I make it more than just a dining experience, I like to connect with my guests on a personal level.”
“My favorite thing about the industry, the different people you meet, the different stories you learn, and the genuine connection you can make with the people around you.”
“Customer satisfaction is the key to any business. If you can’t make people happy you’re not going to survive. Taking a situation that may be going wrong and fixing it early to make the guests experience better is what it is all about. Without the guests the company cannot survive.”